Welcome to Top One Trekking!
These terms and conditions outline the rules and regulations for the use of Top One Trekking’s Website, located at https://top1trekking.com/.
By accessing this website we assume you accept these terms and conditions. Do not continue to use Top One Trekking if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services, in accordance with and subject to, prevailing law of Nepal. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Booking and Terms of Payment
We are Top1Trekking (Top One Trekking), registered within the Government of Nepal with registration Number 172725/074/075 and located in Amrit Marg, Thamel, Kathmandu, Nepal.
For booking, follow the procedure as shown on the website or contact us by email with domain ([email protected]) for additional information. The form must be filled by the person who is undertaking the trip. If you are under 18 the form must be signed by your parents or guardian or initialed online during the booking process. The form must then be sent to us with the payments.
Deposit and Payment
A minimum deposit for a trip has to be paid per person during booking. Full payment must be made upon arrival in Kathmandu. If the payment is not made by the due date, we have the right to cancel your booking.
The price quoted includes all the services of the cost of the planning, the organization and carrying out of the trip, accommodation, administration, and staff unless stated. Please follow the details for the inclusion/exclusion of service in each trip section.
Any changes in the booking must be sent to us via letter or email as quickly as possible. Any changes will be effective after we receive the letter/email. The following changes in booking charges will be payable
Trip Booking Changes
- 30 days or more -> no fee will be charged
- Less than 30 days -> $50 fee will be applied
Please write to us via letter or email as quickly as possible about the cancellation of the booking. The cancellation shall be effective after we receive the letter/email. The following cancellation charges will be payable.
Trip Cancellation by Client Cancellation Policy
- 30 days or more Refund of deposit minus 100$ (cancellation fee)
- Less than 30 days Deposit is not refundable
If you fail to comply with the Terms and Conditions, we shall not refund you with any compensation.
We shall, rarely, be forced to change or cancel the trip due to force majeure i.e. any event which we could not, even with all due care, foresee or avoid. Such events may include, whether actual or threatened, war, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire, and all similar events external to our control. If such a case occurs, we shall refund you the price after deducting the cost we have incurred for the trip.
Please ensure punctuality on the trip because we shall not give you any assistance in the event of your delay for departures or any additional cost incurred otherwise.
Decisions of Top1Trekking, behavior and damage
During the trip, all decisions made by Top1Trekking staff, team leader, guides, or other members must be followed. In case of any prejudices on the good order, discipline, safety, or successful operation of the trip or the safety or wellbeing of any individual participant(s), you shall be withdrawn from the trip with no refunds.
Payment Option and Method
By default, you can pay a deposit using PayPal at the time of booking. If you want to choose another payment mode please feel free to reach out to us at [email protected] Please read and understand all the available information before agreeing to the Terms and Conditions.
Health & Travel Insurance
You must confirm at the time of booking that you are in good health, physically capable of undertaking all aspects of the trip, and unaware of any reason why you may be unsuited to taking part or maybe likely to suffer illness or injury during the trip. If you do not mention any medical conditions or disabilities, you must contact us before you submit your application form so that we can provide assistance.
You are liable to ensure that you are well vaccinated and have taken appropriate health precautions prior to the departure. Health requirements and recommendations may vary and you must be up to date before departure. Please inform us of any special requests before confirming your bookings.
It is suggested that you have the necessary backup for such adventurous activities as trekking at high altitudes. It is essential to have insurance that will cover medical evacuation for activities up to 6,000m if you do trekking, climbing activities for up to 6,500m if you do peak climbing, activities cost up to 5000$ for any expense while traveling and trip delay due to unforeseen conditions.
Passport and visa requirements
It is important to make sure that you are liable for necessary travel and health documents and additional charges before the departure. In case you failed to have any necessary documents, you will have to bear all the fines, surcharges, or other financial penalties.
In the event of any complaints or trouble, please immediately inform your trip guide or our company representatives. The complaints must be in written form so that we can deal with them as soon as possible. If you still are dissatisfied, you must write to us within 14 days after your trip ends with your booking reference and full details of the complaint.
In case of any dispute, claim or any other grievances, we shall agree on Nepalese law (and no other) for the settlement.
Website Terms and Conditions
Unless otherwise stated, Top One Trekking and/or its licensors own the intellectual property rights for all material on Top One Trekking. All intellectual property rights are reserved. You may access this from Top One Trekking for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
- Republish material from Top One Trekking
- Sell, rent or sub-license material from Top One Trekking
- Reproduce, duplicate or copy material from Top One Trekking
- Redistribute content from Top One Trekking
This Agreement shall begin on the date hereof.
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Top One Trekking does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Top One Trekking, its agents, and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Top One Trekking shall not be liable for the Comments or for any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Top One Trekking reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive, or cause a breach of these Terms and Conditions.
You warrant and represent that:
- You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
- The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
- The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
- The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Top One Trekking a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
- Government agencies;
- Search engines;
- News organizations;
- Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
- System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
- commonly-known consumer and/or business information sources;
- dot.com community sites;
- associations or other groups representing charities;
- online directory distributors;
- internet portals;
- accounting, law and consulting firms; and
- educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Top One Trekking; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Top One Trekking. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
- By use of our corporate name; or
- By use of the uniform resource locator being linked to; or
- By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
No use of Top One Trekking’s logo or other artwork will be allowed for linking absent a trademark license agreement.
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
- limit or exclude our or your liability for death or personal injury;
- limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- limit any of our or your liabilities in any way that is not permitted under applicable law; or
- exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.